Bring the whole picture.
Pass text, JSON, or images. Give the model the information your decision depends on.
Classify support tickets, check screenshots, and score alerts with Instinct One. Send text or images, define the possible answers, and get probabilities your application can use.
CUSTOMER MESSAGE
“I was charged twice for my subscription this month. Could you help me get the extra payment back?”
Your context. Your criteria. A decision you can use.
01 / MEET INSTINCT ONE
From a customer message to an operational alert,
connect what you know to what you do.
Pass text, JSON, or images. Give the model the information your decision depends on.
Ask a yes-or-no question, choose between your options, or score against a scale you define.
Use structured results to route work, prioritize a queue, or bring a person into the loop.
02 / MADE FOR YOUR WORKFLOW
Keep your business rules in your application.
Let Instinct One help interpret the context.
Classify incoming messages, identify intent, and send each request to the team that can help.
Message → teamEvaluate alerts against your criteria and flag cases that need a person to review them.
Context → priorityOrganize product feedback, assess sentiment, and classify requests across your customer journey.
Feedback → insight03 / FROM IDEA TO INTEGRATION
Explore a question in the console, create an API key, and bring the same request into your application.
{
"model": "instinct-one-latest",
"state": "I was charged twice this month.",
"questions": {
"route": {
"type": "choice",
"instructions": "Choose the right team.",
"criteria": {
"billing": "Payments and refunds",
"support": "Technical issues"
}
}
}
}MODEL ACCESS
Instinct One is a proprietary model, available through the OpenInstinct API. Model weights, training data, and implementation details are not publicly distributed.
Start in the console to explore available models and try your own use cases.
Go to consoleYOUR NEXT MOVE STARTS HERE
Create an account, get $1 in API credits, and try your own examples.