INTRODUCING INSTINCT ONE DECISION INTELLIGENCE

Your context.
Decisions your
app can use.

Classify support tickets, check screenshots, and score alerts with Instinct One. Send text or images, define the possible answers, and get probabilities your application can use.

New accounts automatically receive $1 in API credits.
INSTINCT ONEInteractive example

CUSTOMER MESSAGE

“I was charged twice for my subscription this month. Could you help me get the extra payment back?”

decision
STRUCTURED ANSWERIllustrative

Which team should handle this?

Billing94%
Technical support4%
Account access2%

Your context. Your criteria. A decision you can use.

BUILT FOR THE MOMENTS
YOUR SOFTWARE NEEDS TO DECIDE.
Text + imagesContext in the format you have
Your criteriaQuestions shaped around your task
Structured answersReady for your application

01 / MEET INSTINCT ONE

Context in.
A decision comes next.

From a customer message to an operational alert,
connect what you know to what you do.

01 / CONTEXT

Bring the whole picture.

Pass text, JSON, or images. Give the model the information your decision depends on.

02 / CRITERIA

You define the decision.

Ask a yes-or-no question, choose between your options, or score against a scale you define.

Instinct One
03 / ACTION

Build on the answer.

Use structured results to route work, prioritize a queue, or bring a person into the loop.

YOUR APPLICATION LOGIC
Meets your criteria Take action
Needs a closer look Human review
THREE WAYS TO MAKE A DECISION01 Yes / No02 Choose an option03 Score a range

02 / MADE FOR YOUR WORKFLOW

Small decisions.
A meaningful difference.

Keep your business rules in your application.
Let Instinct One help interpret the context.

01 — SUPPORT

The right queue.
The right attention.

Classify incoming messages, identify intent, and send each request to the team that can help.

Message → team
02 — OPERATIONS

Know what needs
a closer look.

Evaluate alerts against your criteria and flag cases that need a person to review them.

Context → priority
03 — COMMERCE

Make sense of
every interaction.

Organize product feedback, assess sentiment, and classify requests across your customer journey.

Feedback → insight

03 / FROM IDEA TO INTEGRATION

A decision layer.
On your terms.

Explore a question in the console, create an API key, and bring the same request into your application.

  • Try your own context in the playground
  • Manage API keys in one workspace
  • Track usage and balance in the console
Explore the API documentation
ONE REQUEST. A CLEAR ANSWER.JSON
POST /v1/systemone
{
  "model": "instinct-one-latest",
  "state": "I was charged twice this month.",
  "questions": {
    "route": {
      "type": "choice",
      "instructions": "Choose the right team.",
      "criteria": {
        "billing": "Payments and refunds",
        "support": "Technical issues"
      }
    }
  }
}

MODEL ACCESS

Built by us.
Put to work by you.

Instinct One is a proprietary model, available through the OpenInstinct API. Model weights, training data, and implementation details are not publicly distributed.

Start in the console to explore available models and try your own use cases.

Go to console

YOUR NEXT MOVE STARTS HERE

Give your software
a little instinct.

Create an account, get $1 in API credits, and try your own examples.